Amcrest Forum

Are you going to help any further?

I've also tried installing the Amcrest View Pro app on a second iPhone and don't get push notifications on that device either.

Unfortunately that did not help. I also tested the push notifications with my fathers Amcrest DVR on my app and receive no notifications from his system either.

A couple months ago push notifications stopped working on my iPhone. I have the app installed, it works correctly. Motion detection is setup and working on the DVR - I can see motion recording in video playback. I have all notifications turned on in the app and in the iPhone settings. They used to w...

Correct - I can now get the web interface AND surveillance pro to work from my work laptop while connected to my home network. While connected to my work network I can not do either. I'm guessing it is because my work network goes through a proxy server to access external sites. I have full access t...

It was the font size setting. Once I lowered it to normal the app displayed correctly. Your developers may want to adjust the app though so the setup screen can scroll so you are able to complete setup even if you have a larger font size set. Or just make the app display a predetermined font size re...

I downloaded the Amcrest View app on my wife's Droid 2 phone and am trying to set up the DVR in the Device Manager. When I click on Add Device and select DVR / NVR the option for IP/Domain/DDNS is too far down on the screen for me to click the button, and I can't get the screen to scroll down. I do ...

Understood - however I'm positive the username was correct. As I said - I can get to the web interface just fine when I log in on a computer connected to my home network. The only issue I have is when I try to log in from my work computer. I uninstalled the plug-in per the instructions in the link a...

It was a work laptop I was trying it from. I brought it home and connected it to my home network and I still get the same problem - sometimes it says Login failed and other times it claims the "Account doesn't exist". Other than adding the surveillance pro software - is there a way to try ...

Unfortunately that did not fix the problem. I have the HTTP and TCP ports both forwarded correctly, but I still only get to the login screen and receive the "Login failed" message. I double checked and both plug-ins are installed and allowed by the browser - none are blocked. Any other sug...