Pro HD intermittent recording

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
Post Reply
MikeK
Posts: 1
Joined: Sun Jul 23, 2017 12:11 pm

Pro HD intermittent recording

Post by MikeK »

I have the Amcrest HD Pro and it was working like a champ for a month or so then suddenly, it seems to only record events half of the time.

It still sends the push notifications all the time, and it will push the live feed but 1/2 of the day it wont let me see a recorded image. When I go to look at the snapshots I get a "no recording" message at the bottom of the screen. Then, about 2am or so it starts working again, only to stop again the next day.

Repeat, rinse and repeat again for 4 days now.

I have gone over all my settings and everything looks right but I must be missing something, hopefully something simple.

I also have....

Rebooted the camera
R and R the disc
Deleted the camera and reinstalled it
Stood on one leg and skipped rope


Any expertise would be appreciated.

Mike
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Pro HD intermittent recording

Post by Melvin »

Hello MikeK ,

Login to the web interface of the camera from a PC and double check the below settings.

Under set up > Even > Video detect, ensure the schedule is set for whole day. Under set up > storage > schedule ensure that the motion recording which is indicated in yellow shade is set for 24 hours.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
Post Reply