AMDV960H8-8B Motion detection emails

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jimmy2shoes
Posts: 5
Joined: Thu Aug 24, 2017 7:58 am

AMDV960H8-8B Motion detection emails

Post by jimmy2shoes »

I have the AMDV960H8-8B and set up the email under alerts. I set motion detection and I am getting one email every 10 minutes with only one picture. How do I:

1) only get emails when motion is detected?

2) get pictures from more than one camera?

I can't find any solution in the manual or online. Any help will be really appreciated!!
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: AMDV960H8-8B Motion detection emails

Post by Melvin »

Hello jimmy2shoes,

In the settings of 960H under Alarm settings there is a tab that says 'Action'. Here you should check the 'Record channel' option and select the correct channel. The same process needs to be followed for snapshot. Choose each channel number from the top and under 'Action' set the record and snapshot option for correct channel. For eg, select channel 2 and select and record and snapshot for channel 2.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: AMDV960H8-8B Motion detection emails

Post by Melvin »

Hello jimmy2shoes,

In the settings of 960H under Alarm settings there is a tab that says 'Action'. Here you should check the 'Record channel' option and select the correct channel. The same process needs to be followed for snapshot. Choose each channel number from the top and under 'Action' set the record and snapshot option for correct channel. For eg, select channel 2 and select and record and snapshot for channel 2.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
jimmy2shoes
Posts: 5
Joined: Thu Aug 24, 2017 7:58 am

Re: AMDV960H8-8B Motion detection emails

Post by jimmy2shoes »

Will this send emails from the other cameras?
How do I set it just for motion and not at 10 minute intervals?
jimmy2shoes
Posts: 5
Joined: Thu Aug 24, 2017 7:58 am

Re: AMDV960H8-8B Motion detection emails

Post by jimmy2shoes »

I updated firmware and followed these instructions;

n the settings of 960H under Alarm settings there is a tab that says 'Action'. Here you should check the 'Record channel' option and select the correct channel. The same process needs to be followed for snapshot. Choose each channel number from the top and under 'Action' set the record and snapshot option for correct channel.

I am getting only one camera picture emailed every 10 minutes.

HOW DO I SET IT TO JUST SEND WITH MOTION?

HOW DO I SET IT TO SEND FROM OTHER CAMERAS?
jimmy2shoes
Posts: 5
Joined: Thu Aug 24, 2017 7:58 am

Re: AMDV960H8-8B Motion detection emails

Post by jimmy2shoes »

Just looking for help with these 2 questions:
I am getting only one camera picture emailed every 10 minutes.

HOW DO I SET IT TO JUST SEND WITH MOTION?

HOW DO I SET IT TO SEND FROM OTHER CAMERAS?

I guess I should have bought another brand that has real customer support.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: AMDV960H8-8B Motion detection emails

Post by Melvin »

Hello jimmy2shoes,

Under alarm settings you can choose which channel you are going to set up the actions for. There is a drop down to select the channel. So you can either select one channel at a time and under action check the option send email or copy the settings and apply the same settings for all the channels.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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