Hello I have the Amcrest 960H 4CH Video Security System - Four 800+ TVL Dome IP66 Weatherproof Cameras (Black) and currently have total video loss? I bought this system on February 28, 2016, and they have worked great no trouble - until now! Can someone help, as I'm sure their is a easy fix solution out there. Total Video loss at home on my monitor TV and on the mobile app. Everything seems to be functioning perfectly except all cameras - "black image" "video loss".
Thanks in advance for any help.
Regards
CICam
Amcrest 960H 4CH Video Security System: TOTAL VIDEO LOSS
Re: Amcrest 960H 4CH Video Security System: TOTAL VIDEO LOSS
Hello CICam ,
Please try the below settings.
Go to settngs > System > General and Change the Video standard to NTSC from PAL and reboot the DVR.
If this does not help, also try doing a factory reset under system settings.
Finally check to see if cameras are receiving power as the power supply might have gone bad. Cover the camera lense area with palm and see if you can see the red glow from LED lights.
Please try the below settings.
Go to settngs > System > General and Change the Video standard to NTSC from PAL and reboot the DVR.
If this does not help, also try doing a factory reset under system settings.
Finally check to see if cameras are receiving power as the power supply might have gone bad. Cover the camera lense area with palm and see if you can see the red glow from LED lights.
Re: Amcrest 960H 4CH Video Security System: TOTAL VIDEO LOSS
No power to all 4 cameras!!! No lights nothing dead. How can the power supply die already - I bought new feb 2016? Where is the power supply - can I get a replacement?
Re: Amcrest 960H 4CH Video Security System: TOTAL VIDEO LOSS
Did Amcrest ever help you out?